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Bill Inserts

Important information is enclosed with your bill:

  • Electrical safety information for you and your family
  • Tips for reducing your energy use
  • News from the Ontario Energy Board
  • News from your municipality if Alectra is your water biller

The following are our most recent bill inserts.

2026

Community

Bill Insert

Issue Date

Guelph, Rockwood

Special Edition Newsletter: Electricity and water billing changes start June 2026

April 20, 2026

All

Spring Newsletter – Alectra Utilities

March 23, 2026

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 23, 2026

Hamilton

Important Notice: Your water billing in Hamilton is changing in April 2026

March 16, 2026

Guelph

Set up automatic payments for your new Guelph water bill, starting summer 2026

March 12, 2026

Markham

City of Markham 2026 Water and Wastewater Rate

March 1, 2026
 

All

Alectra’s 2027-2031 Strategic Priorities

February 5, 2026

Guelph

Your water bill will come from the City of Guelph starting summer 2026

January 22, 2026

Hamilton

2026 Business Water & Wastewater/Stormwater Rates

January 1, 2026

Hamilton

2026 Residential Water & Wastewater/Stormwater Rates

January 1, 2026

2025

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 17, 2025

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 17, 2025

All

Go paperless to support your local food bank

November 10, 2025

Guelph, Rockwood

Go paperless to support your local food bank

November 10, 2025

Hamilton

Hamilton Water Newsletter – Fall 2025

October 1, 2025

All

Fall Newsletter – Alectra Utilities

September 22, 2025

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 22, 2025

All

No more missing bills. Go paperless!

July 21, 2025

Guelph, Rockwood

No more missing bills. Go paperless!

July 21, 2025

All

Summer Newsletter – Alectra Utilities

June 6, 2025

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 6, 2025

All

Summer TOU/Tiered/ULO Prices

May 23, 2025

Guelph, Rockwood

Summer TOU/Tiered/ULO Prices

May 23, 2025

All

Spring Newsletter – Alectra Utilities

March 13, 2025

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 13, 2025

Markham

City of Markham 2025 Water and Wastewater Rate

March 1, 2025

Hamilton

2025 Business Water & Wastewater/Stormwater Rates

January 1, 2025

Hamilton

2025 Residential Water & Wastewater/Stormwater Rates

January 1, 2025

2024

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

November 25, 2024

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

November 25, 2024

All

Go paperless to support your local food bank

September 13, 2024

Guelph, Rockwood

Go paperless to support your local food bank

September 13, 2024

All

Fall Newsletter – Alectra Utilities

September 1, 2024

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 1, 2024

All

Summer Newsletter – Alectra Utilities

June 6, 2024

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 6, 2024

All

Summer TOU/Tiered/ULO Prices

June 1, 2024

Guelph, Rockwood

Summer TOU/Tiered/ULO Prices

June 1, 2024

All

Spring Newsletter – Alectra Utilities

March 1, 2024

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2024

All

My Alectra: Our new online customer portal

January 12, 2024

Hamilton

2024 Business Water & Wastewater/Stormwater Rates

January 1, 2024

Hamilton

2024 Residential Water & Wastewater/Stormwater Rates

January 1, 2024

2023

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2023

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2023

Hamilton

Hamilton Water Newsletter – Fall 2023

October 1, 2023

All

Fall Newsletter – Alectra Utilities

September 1, 2023

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 1, 2023

All

Summer Newsletter – Alectra Utilities

June 1, 2023

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 1, 2023

All

Summer TOU/Tiered Pricing

June 1, 2023

Guelph, Rockwood

Summer TOU/Tiered Pricing

June 1, 2023

All

Go paperless to support your local food bank

June 1, 2023

Guelph, Rockwood

Go paperless to support your local food bank

June 1, 2023

All

Spring Newsletter – Alectra Utilities

March 1, 2023

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2023

Hamilton

2023 Business Water & Wastewater/Stormwater Rates

January 1, 2023

Hamilton

2023 Residential Water & Wastewater/Stormwater Rates

January 1, 2023

2022

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2022

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2022

All

Fall Newsletter – Alectra Utilities

September 1, 2022

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 1, 2022

All

Summer Newsletter – Alectra Utilities

June 1, 2022

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 1, 2022

All

Spring Newsletter – Alectra Utilities

March 1, 2022

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2022

Hamilton

2022 Business Water & Wastewater/Stormwater Rates

January 1, 2022

Hamilton

2022 Residential Water & Wastewater/Stormwater Rates

January 1, 2022

2021

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2021

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2021

Hamilton

Hamilton Water Newsletter – Fall 2021

October 20, 2021

All

Fall Newsletter – Alectra Utilities

September 7, 2021

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 7, 2021

All

Summer Newsletter – Alectra Utilities

June 1, 2021

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 1, 2021

All

Electricity prices effective May 1 – October 31, 2021

May 1, 2021

All

Spring Newsletter – Alectra Utilities

March 1, 2021

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2021

Hamilton

2021 Water & Wastewater Storm Rates

January 1, 2021

2020

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2020

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2020

All

Fall Newsletter – Alectra Utilities

September 8, 2020

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 8, 2020

All

New electricity pricing for time-of-use customers

June 15, 2020

All

Go paperless to support your local food bank

June 1, 2020

Guelph, Rockwood

Go paperless to support your local food bank

June 1, 2020

All

Spring Newsletter – Alectra Utilities

March 1, 2020

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2020

Hamilton

Business Water Rates January 2020

January 1, 2020

Hamilton

Residential Water Rates January 2020

January 1, 2020

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