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CONTACT US

REGIONAL CONTACT INFORMATION

Alliston, Aurora, Barrie, Beeton, Bradford West Gwillimbury, Markham, Penetanguishene, Richmond Hill, Thornton, Tottenham, Vaughan

Business Hours: 8:00 a.m. - 4:30 p.m.
Power Outages (24/7): 1-877-963-6900 (1)
Customer Service: 1-877-963-6900 (2)
Email: CustomerService@alectrautilities.com

Brampton

Business Hours: 8:30 a.m. - 4:30 p.m.
Power Outages (24/7): 1-844-797-7920
Customer Service: 905-840-6300 (2)
Email: BramptonCS@alectrautilities.com

Hamilton

Business Hours: 8:30 a.m. - 4:30 p.m.
Power Outages (24/7): 905-522-6611
Customer Service: 905-522-9200
Toll Free: 1-866-458-1236
Email: info@horizonutilities.com

Mississauga

Business Hours: 8:30 a.m. - 4:30 p.m.
Power Outages (24/7): 905-273-7425
Customer Service: 905-273-7425
Email: MississaugaCS@alectrautilities.com

St. Catharines

Business Hours: 8:30 a.m. - 4:30 p.m.
Power Outages (24/7): 905-684-8111
Customer Service: 905-984-8961
Toll Free: 1-866-458-1236
Email: info@horizonutilities.com

 

CORPORATE OFFICES

Alectra Utilities no longer accepts in-person payments.
Alectra Inc. 

2185 Derry Road West, Mississauga, Ontario L5N 7A6

Alectra Utilities Corporation

55 John Street North, Hamilton, Ontario L8R 3M8

Alectra Energy Solutions

161 Cityview Boulevard, Vaughan, Ontario L4H 0A9

COMMUNITY SUPPORT PROGRAM

Through Alectra’s Community Support program, we sponsor local organizations that promote sustainability within our communities – learn more.

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