Our Story

Alectra Utilities is shaping the future of energy as we know it. We are writing the next chapter in the changing face of energy in Ontario based on our strong legacy from the past. We are moving forward - as one organization - to provide safe, reliable and innovative energy solutions to families and businesses across the Greater Golden Horseshoe area.

Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life of nearly one million customers in the communities we serve.

Alectra Utilities is the culmination of four progressive, low cost and innovative electricity distributors that came together for a common goal – to be a single trusted ally in the rapidly changing world of energy. Our respective history is steeped in pioneering firsts, groundbreaking achievements and memorable milestones that will help guide to serve the energy needs of our customers for the future.

Discover your new energy. Shape the future. Discover the possibilities.

Board of Directors

Meet our Board of Directors

Board Committees

Audit, Finance and Risk Management

The mandate of the Audit, Finance and Risk Management Committee (the “Committee” or “AFRM”) is to assist the Board in fulfilling its oversight responsibilities for the reliability and integrity of the Corporation’s financial reporting, business financial planning, system of internal controls, internal and external audit programs, ongoing compliance with legislation, regulations and internal policies, and risk management program.

The AFRM affords management, the internal auditor and the external auditor a direct conduit to the Board.

The Committee shall also carry out such other duties as may be delegated to it by the Board of Directors from time to time.


Corporate Governance & Nominating Committee

The mandate of the Corporate Governance and Nominating Committee (the "Committee") is to assist the Board in fulfilling its oversight responsibilities and gaining reasonable assurance as to the effectiveness of corporate governance, board, committee and director effectiveness, and board renewal, nominations and elections, and to monitor compliance with the Unanimous Shareholders Agreement.

The Committee shall also carry out such other duties as may be delegated to it by the Board of Directors from time to time.


Human Resources & Compensation Committee

The mandate of the Human Resources and Compensation Committee (the "Committee") is to assist the Board in fulfilling its oversight responsibilities by gaining reasonable assurance as to the effectiveness of:

  1. The Corporation’s relationship with the CEO,
  2. Executive compensation and conditions of employment,
  3. CEO and executive performance and succession planning,
  4. Human resources policies and plans, including compensation and benefits plans,
  5. Health and safety matters, and
  6. Compliance with disclosure requirements regarding compensation and human resources matters.

The Committee shall also carry out such other duties as may be delegated to it by the Board of Directors from time to time.


Integration Committee

The mandate of the Integration Committee (the "Committee") is to assist the Board in fulfilling its oversight responsibilities by gaining reasonable assurance as to the effectiveness of:

  • The Corporation’s integration, including the achievement of synergies, milestones and desired organizational culture
  • The Corporation’s environmental, stewardship and social responsibility strategies and outcomes, including embracing a culture of sustainability and community presence
  • The continuous improvement of organizational effectiveness through the integration of M&A and supporting strategies that prioritize organizational efforts, initiatives, and resources critical in helping achieve the corporate mission, culture, and strategic plan objectives
  • Providing oversight regarding new business development

The Committee shall also carry out such other duties as may be delegated to it by the Board of Directors from time to time.


Board of Directors' Compensation

Alectra provides compensation to its Board of Directors that is aligned with other public sector organizations due to Alectra’s ownership structure, yet still remains competitive with the private sector to attract both public sector and private sector talent. This document provides an overview of the Board’s mandate and the compensation provided to its members.

Read document...

Executive Committee

Meet our Executive Committee


Contact Us

Regional Contact Information

Alliston, Aurora, Barrie, Beeton, Bradford West Gwillimbury, Markham, Penetanguishene, Richmond Hill, Thornton, Tottenham, Vaughan

Business Hours: 8:00 a.m. - 4:30 p.m.

Power Outages (24/7): 1-877-963-6900 (1)

Customer Service: 1-877-963-6900 (2)

Email: customerservice@powerstream.ca


Business Hours: 8:30 a.m. - 4:30 p.m.

Power Outages (24/7): 1-844-797-7920

Customer Service: 905-840-6300 x.7300

Email: BramptonCS@AlectraUtilities.com


Business Hours: 8:30 a.m. - 4:30 p.m.

Power Outages (24/7): 905-522-6611

Customer Service: 905-522-9200

Toll Free: 1-866-458-1236

Email: info@horizonutilities.com


Business Hours: 8:30 a.m. - 4:30 p.m.

Power Outages (24/7): 905-273-7425

Customer Service: 905-273-7425

Email: Email us

St. Catharines

Business Hours: 8:30 a.m. - 4:30 p.m.

Power Outages (24/7): 905-684-8111

Customer Service: 905-984-8961

Toll Free: 1-866-458-1236

Email: info@horizonutilities.com


Alectra Inc. (Head Office)

2185 Derry Road West, Mississauga, Ontario L5N 7A6

Alectra Utilities Corporation

55 John Street North, Hamilton, Ontario L8R 3M8

Alectra Energy Solutions

161 Cityview Boulevard, Vaughan, Ontario L4H 0A9

Community Support Program

Through Alectra’s Community Support program, we sponsor local organizations that promote sustainability within our communities – learn more

Call Before You Dig (24/7)

1-800-400-2255 or visit www.ON1Call.com

Join Our

Join Our Team

Alectra Utilities employs bright, energetic and customer-focused people who help bring our exciting mission as a new industry-leading electricity distribution and renewable energy company to life. We pride ourselves on an inclusive workplace, with a strong commitment to employee development. Alectra Utilities embraces diversity, welcomes innovation, recognizes talent, and offers a fair and transparent recruitment process that provides equal opportunity to all.

Our employees enjoy:

  • competitive wages and comprehensive benefits and pension plans
  • opportunities for personal growth and leadership development
  • a dynamic and progressive work environment

Alectra is an equal opportunity employer and offers a culture that fosters inclusion and respect. We are committed to providing an accessible, barrier free recruitment and selection process , in compliance with the Accessibility for Ontarian with Disabilities Act, 2005 (AODA).

We will make any reasonable accommodation if we are advised of a candidate's needs in advance of any part of the recruitment and selection process. Please contact Alectra’s People Team should you require accommodation or if you would like more information regarding our accessibility policies, plans and programs.

Join our team

Do Business
with Us

Do Business with Us

We believe everyone needs an ally in the changing world of energy. Whether you are a customer, investor or community member, Alectra Utilities is well positioned to help you benefit from the best of the new energy with an emphasis on value, service and reliability.

With new technologies and a renewed emphasis on choice, we can shape the energy in our homes, workplaces and communities. The future of energy is moving from powering systems to empowering people. We are creating a culture of sustainable value for our customers, communities and shareholders.

We look forward to working with the supplier community so that we can realize the full benefits of being a larger company. By identifying the highest standard in best practices for Alectra, we can support our customers with a reliable supply of goods and services and maintain sustainable transportation and workplace facilities across 1,800 square kilometres of service territory.

Our unique strengths and experience are a testament to our individual legacy, while our ability to shape the future and drive our business forward as one organization, with one voice will serve our customers, businesses, and communities with energy’s full potential.

Alectra’s family of companies is prepared to face the ever-changing energy needs of our customers through smart and simple energy choices, while creating sustainable value for our shareholders, customers, communities and employees.

Discover the possibilities.

News from

News from Alectra

March 9, 2018 Alectra named “Outstanding Workplace” by YWCA Hamilton

YWCA Hamilton presented Alectra Utilities with the organization’s “Outstanding Workplace Award” at the 2018 Women of Distinction Awards held Thursday evening at the Hamilton Convention Centre.

March 9, 2018 Alectra helps MSM Magna International achieve energy savings equal to taking 2,500 homes of the grid for a month

Support from Alectra Utilities’ Conservation and Demand Management (CDM) team has resulted in MSM Magna International, receiving a cheque for $127,632.81 following the completion of a recent project to replace compressors at the company’s facility on Aviva Park Drive.

March 9, 2018 Alectra’s Kathy Lerette wins 2018 YWCA’s Women of Distinction Award

Kathy Lerette, Senior Vice-President of Business Transformation at Alectra Utilities, was presented with the YWCA Hamilton’s 2018 Women of Distinction Award in Science Technology Trades Thursday evening at the Hamilton Convention Centre.

March 9, 2018 Alectra wins Canadian Dealmakers Award for Infrastructure & Utilities Deal of the Year

The amalgamation of four innovative and dynamic Greater Toronto and Hamilton Area electric utilities in 2017 to create North America’s second largest municipally-owned utility, based on total number of customer served, has earned Alectra the Canadian Dealmakers’ Infrastructure and Utilities Deal of the Year Award.

March 4, 2018 Alectra crews heading to the U.S. again to assist in power restoration efforts

For the third time in less than a year, Alectra Utilities has sent crews to the United States to assist in power restoration efforts following an extreme weather event.

March 2, 2018 Alectra supports local communities with $385,000 United Way donation

Alectra Utilities presented United Way with a cheque for $385,180.50 Friday in support of the communities served by the utility in Hamilton, Simcoe Country, St. Catharines, Peel and York Regions.

February 26, 2018 Alectra Utilities supports local Hamilton business in moving 30 metre long exhaust stack

Following several weeks of planning, Alectra Utilities ensured local businesses stayed operating by assisting in relocating a 30 metre long (100') exhaust stack from Greco Bros. Manufacturing to ArcelorMittal Dofasco on Kenilworth Avenue, Saturday, February 24.

February 22, 2018 Alectra advising customers of voltage reduction tests for March 6

Although not expected to negatively impact electricity consumers in its service territory, Alectra Utilities is notifying customers of province-wide voltage reduction tests planned by the Independent Electricity System Operator (IESO) for Tuesday, March 6, 2018.

February 15, 2018 Alectra’s own Adam Dixon leads Canadian sledge hockey team at the 2018 Paralympic Winter Games

Adam Dixon, a Meter Technician at Alectra Utilities, is headed to Pyeongchang, South Korea as a member of the Canadian sledge hockey team at the 2018 Paralympic Winter Games.

January 30, 2018 Alectra Utilities alerts customers of text scam

In response to increased activity in its service territory by fraudsters, Alectra Utilities is alerting its customers of a texting scam in which they are being falsely informed of receiving a credit from the utility and are prompted to click the link embedded within the message.

January 17, 2018 Alectra Utilities and City of Markham to support Ontario’s EV goals with innovative charging station program

Alectra Utilities and the City of Markham Wednesday unveiled ‘Alectra Drive for the Workplace’, a two-year pilot program at the Markham Civic Centre that will assess the impact of daytime electric vehicle (EV) charging at workplaces on Ontario’s electricity grid.

January 11, 2018 Alectra Utilities earns "Emergency Assistance Award" for efforts to restore service after Hurricane Irma

SCOTTSDALE, AZ - The Edison Electric Institute (EEI) presented Alectra Utilities with the association’s “Emergency Assistance Award” for its outstanding work assisting customers impacted by Hurricane Irma in September 2017.

January 3, 2018 Alectra Utilities supports mental health programs with $23,000 donation to Peel Children’s Centre

Alectra Utilities recently presented Peel Children’s Centre (PCC) with a cheque for $23,500 to support mental health services for children and youth in the Region of Peel.

December 14, 2017 Guelph City Council Approves Guelph Hydro Merger with Alectra

After more than a year of industry research, a comprehensive financial analysis and community engagement on a potential transaction, Guelph City Council voted today in favour of a merger between Guelph Hydro Electric Systems and Alectra Inc.

November 30, 2017 Alectra Utilities donates $90,000 to The Mississauga Food Bank

Alectra Utilities employees were at The Mississauga Food Bank Wednesday to present a cheque for $90,000 to the local organization while volunteering their time to help out.

November 9, 2017 Alectra selling its shares in Collus PowerStream to Collingwood

Alectra Inc. has decided to sell its 50 per cent ownership of Collus PowerStream to the Town of Collingwood, bringing to an end a strategic partnership that began in August 2012 between the municipality and Alectra’s predecessor utility, PowerStream.

November 6, 2017 Ontario’s largest electricity service providers stand behind the winter moratorium and reconnection program

Hydro One, Toronto Hydro and Alectra Utilities announced today that they stand behind the Ontario Energy Board’s (OEB) announcement mandating winter reconnections for those customers that have fallen behind on their accounts.

October 18, 2017 Guelph Hydro begins merger talks with Alectra Inc.

After more than a year of gathering community input, conducting industry research and performing in-depth financial analysis, the City of Guelph today announced it will begin merger negotiations between Guelph Hydro Electric Systems and Alectra Inc.

October 16, 2017 Alectra restores service to most customers after Sunday’s storm

Alectra Utilities has restored service to almost all customers following a sudden wind storm with heavy rains on Sunday, which saw almost 50,000 customers across the utility’s service territory lose power.

October 15, 2017 Alectra working to restore power across its service territory after sudden storm

Alectra Utilities is making progress as crews work to restore service to approximately 12,590 customers who remain without power across its service territory due to a sudden wind storm and heavy rain today.

September 22, 2017 Alectra Utilities alerts customers of continuing phone scam

In response to increased activity in its service territory by fraudsters, Alectra Utilities is alerting its customers to a continuing telephone scam in which they are being threatened with having their electrical service disconnected if they do not provide immediate payment through a cheque cashing service.

September 19, 2017 Alectra crews now heading for Long Island as part of Hurricane Jose readiness efforts

Their job done, and power restored to most Georgia customers in the aftermath of Hurricane Irma, Alectra Utilities powerline crews are now headed north to New York.

September 13, 2017 Alectra crews travelling to Georgia to assist with power restoration

Alectra Utilities, the newly-formed electric utility created from the merger of Enersource, Horizon Utilities, PowerStream and Brampton Hydro, has sent 32 powerline technicians, four supervisors and a convoy of service vehicles to the state of Georgia to assist with restoring power following the extensive damage to infrastructure caused by Hurricane Irma.

August 29, 2017 Alectra expands trial electricity pricing program

Alectra Utilities is offering a set of three trial price plans to provide residential customers with choice when it comes to how they are charged for electricity.

July 4, 2017 Lower electricity prices for Alectra Utilities customers effective July 1

Alectra Utilities is pleased to inform customers that new lower electricity prices came into effect on July 1, 2017, as part of the Ontario government’s Fair Hydro Plan.

June 28, 2017 New Brampton health facility’s energy-efficient design pays off

William Osler Health System facility delivers energy savings equal to taking 367 homes off the grid

June 15, 2017 Royal’s conservation efforts removes equivalent of nearly 400 homes off the grid

Alectra Utilities (formerly PowerStream) recognized Royal Building Products with a $172,000 cheque for reducing its electricity consumption through its participation in the utility’s Save on Energy Retrofit program.

June 14, 2017 Alectra raises more than $126,000 for cancer research

A team of 41 Alectra employees cycled for two days in the annual Enbridge® Ride to Conquer Cancer® on June 10 and 11, travelling more than 200 kilometres between Toronto and Niagara Falls.

May 29, 2017 ‘Sign of the times’ as Brampton Hydro rebrands

The replacement of the familiar Brampton Hydro sign at the 175 Sandalwood Parkway West location with one that now features Alectra Utilities signifies more than just a name change for Brampton’s electricity provider.

May 24, 2017 Alectra awarded for Customer Information System implementation

Alectra Utilities was recognized Wednesday by CS Week for the best implementation of a customer information system (CIS) by one of its legacy utilities.

May 18, 2017 How can cooling water have a chilling effect on the cost of electricity and remove 389 homes off Alectra’s grid?

Gracious Living Corporation (GLC), a leading injection and extrusion manufacturer in Canada with over 30 years of experience, was recognized Thursday by Alectra Utilities (formerly PowerStream) for reducing its electricity consumption through its participation in the utility’s Save on Energy RETROFIT program.

May 15, 2017 In Hamilton, The Wellington’s conservation efforts add up to a hefty incentive

Alectra Utilities (formerly Horizon Utilities) presented The Wellington retirement and long-term care residence with an $18,000 incentive cheque following its most recent extensive lighting retrofit project.

May 2, 2017 Niagara Region businesses cutting millions of kilowatt hours, says Alectra

Alectra Utilities Corporation recognized 11 top-performing customers and contractors for implementing innovative energy conservation and demand management projects involving retrofits, lighting fixtures and heating and cooling systems.

April 20, 2017 Alectra Inc. announces organizational change

Brian Bentz, President and Chief Executive Officer of Alectra Inc. (Alectra) announced today that Peter Gregg, President of Alectra Energy Solutions will be resigning from his position.

April 18, 2017 Alectra study identifies residential solar storage potential

Report shows value of 'POWER.HOUSE' expansion to customers and the grid

April 12, 2017 What retrofits 400 horsepower motors, saves lots of electricity and is like taking 325 homes off Alectra’s grid in Bradford?

Bradford chemical manufacturer receives cheque for $82,711 for energy efficient retrofits.

April 5, 2017 Alectra Utilities recognized as ‘Thought Leader’ for pricing pilot

Alectra Utilities was acknowledged for its innovative, industry-leading work at the Peak Load Management Alliance (PLMA) conference held Tuesday in Nashville, Tennessee.

April 3, 2017 Alectra reminds customers to ‘call before you dig’ this spring

Alectra Utilities, an energy company committed to safety, is partnering with the Ontario Regional Common Ground Alliance (ORCGA) in a campaign to bring awareness to safe digging practices.

March 29, 2017 Alectra Utilities receives ‘Century Award’ from Hamilton Chamber

Alectra Utilities was presented with the ‘Century Award’ at the Hamilton Chamber of Commerce’s 33rd annual ‘Outstanding Business Achievement Awards’.

March 28, 2017 Alectra President and CEO recognized with special award from MEARIE

Brian Bentz, President and CEO of Alectra Inc. was presented with the special Local Distribution Company (LDC) Leader Award from the Municipal Electric Association Reciprocal Insurance Exchange (MEARIE) Group.

March 25, 2017 Alectra Utilities reports 4% less electricity used during Earth Hour

Earth Hour 2017 saw tens of thousands Alectra Utilities’ customers, in the 15 communities served by the electric utility, indicate their willingness to help fight climate change by turning off their lights for 60 minutes to reduce electricity consumption.

March 21, 2017 Alectra recognizes Mackenzie Health for converting to 100% LED lighting

Mackenzie Health, a hospital serving the residents of the Regional Municipality of York Region, was presented with a cheque in the amount of $127,314 and a Certificate of Achievement from Alectra Utilities Tuesday.

March 13, 2017 Alectra Utilities’ crews in Rochester assisting in power restoration

Alectra Utilities sent trucks and a staff complement of 30 overhead powerline workers and 4 supervisors to the Rochester, NY area to assist in restoring power to thousands of customers.

March 8, 2017 Alectra signs Leadership Accord on Gender Diversity for the Canadian Electricity Industry

Signatories demonstrate their commitment to leveling playing field for women in the sector.

March 6, 2017 Alectra Utilities alerts business customers of phone scam

Alectra Utilities is alerting customers to a new telephone scam that threatens service disconnection unless immediate payment is received.

February 28, 2017 Alectra Inc. acquires Brampton Hydro

Alectra Inc. has completed the acquisition of Brampton Hydro from the Province of Ontario, creating the largest municipally-owned electricity utility in Canada.

February 6, 2017 Alectra Utilities advises customers to be prepared for potential ice storm

A special weather statement was recently issued for Alectra Utilities’ service territory, in the Greater Golden Horseshoe Area.

January 31, 2017 Enersource, Horizon Utilities, PowerStream officially become Alectra Inc.

Three leading Ontario electrical utilities have merged to become Alectra Inc.

January 16, 2017 ‘Alectra’ unveiled as new electric utility to serve nearly one million GTHA customers

Enersource, Horizon Utilities, Brampton Hydro and PowerStream to become one company.